Plain Language Privacy Standards
Privacy Policy & Data Handling Statement
When you send a room enquiry through this website, you share personal details with an independent desk. We handle your information quietly and strictly under Canadian privacy law, sharing it only as needed to help secure your stay.
Front page · Privacy
Our Privacy Principles Under PIPEDA
As an independent editorial desk operating in Ontario, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private-sector privacy statute. PIPEDA sets out clear rules for how commercial organizations collect, use, and disclose personal details. Whether you are visiting from elsewhere in Ontario, crossing the border from Michigan, or reading from further abroad, we respect your right to know exactly what happens to your data.
When I ran a small guesthouse, keeping guest records simple and secure was second nature. A host only asks for what is necessary to prepare the room, welcome the guest, and clear up the ledger. We bring that exact same philosophy to running this digital desk. We do not gather personal information for secondary marketing, we do not trade contact lists with third-party advertisers, and we do not maintain tracking records beyond what is required to fulfill room requests and maintain site performance.
Information Collected via the Request Form
When you use our enquiry form to ask the desk for a room, we collect specific details required to evaluate availability and forward your stay request to the property or our booking partner. This information typically includes:
- Your full name and primary email address
- Your requested arrival and departure dates
- Your preferred accommodation setup, such as a choice between the Forum Tower or Augustus Tower, or a specific suite layout
- Notes regarding show dates at The Colosseum, parking arrangements, or special accessibility preferences
We do not collect or store credit card numbers, banking details, or government identity document numbers on this site. Payment processing and formal booking reservations take place directly on the hotel’s official secure channels or through verified travel fulfillment partners. If you wish to learn more about our operating structure and independence from hotel operations, you can read our about page and our statement on how this site earns.
Technical Analytics and Google Tag Manager
To keep this website responsive and ensure our guides remain clear and functional, we collect standard server log data and use technical tools like Google Tag Manager. These tools assist us in measuring general traffic flows, identifying broken internal links, and seeing which pages—such as room guides or border crossing advice—are most helpful to readers.
Google Tag Manager acts as an administrative container that deploys basic web script. It collects technical details, including your internet protocol (IP) address, browser type, device type, referring URL, and time of visit. This data is reviewed strictly in aggregate. We do not use technical tracking to construct personal behavioural profiles or target individual visitors across other websites.
Data Storage, Sharing, and Retention
Your personal enquiry information is processed on secure cloud servers equipped with standard encryption protocols. Access is limited strictly to desk administrative personnel who review incoming dates and submit room availability enquiries.
We share your submitted details strictly with the destination hotel—Caesars Windsor (377 Riverside Drive East, Windsor, Ontario)—or our designated booking affiliate responsible for checking live room inventories and rates. We do not sell, rent, or transfer your contact details to third-party brokers, promotional networks, or external commercial partners. Information submitted for a room enquiry is retained only as long as necessary to complete your stay request and fulfill routine administrative accounting requirements, after which it is routinely purged from active mail files.
Your Privacy Rights and Desk Contact
Under PIPEDA, you maintain full rights regarding the personal information you submit to us. Specifically, you have the right to:
- Request access to any personal data we hold associated with your email address
- Request corrections to any inaccurate or incomplete details
- Withdraw your consent and request the permanent deletion of your enquiry record from our desk files
If you have questions regarding this privacy statement, wish to update your records, or want us to delete an active enquiry, please write directly to our site editor through the email address listed in our website footer. For complete details regarding site usage rules and liability limits, please review our terms of use.