Room Enquiry Desk
Ask the Desk for a Room
When I take a room enquiry at my own desk, I look for four simple facts: your arrival dates, total guest count, preferred bed layout, and any specific tower or show timing. Sending an enquiry through this page follows that same quiet, practical process.



Front page · Ask for a room
What Details Help Your Request
A helpful room enquiry starts with your travel dates and the exact number of adult guests in your party. In Ontario, casino entry requires guests to be 19 or older with photo ID, so please ensure all guests in gaming areas meet the age requirement. It also helps to mention if you have a preference between the adult-focused Forum Tower or the Augustus Tower, or if you prefer a specific layout like a double-queen setup or a larger layout such as a Junior Suite or Executive Suite.
If you are travelling around a show date at The Colosseum, listing the performance date allows for better planning around check-in times and show schedules. You can also mention if you need details on self-parking in the attached garage, valet service, or access to the indoor pool, whirlpool and spa.
How Your Request Is Processed
Once you fill out and send the form below, I review the details and respond—usually within one working day. There is no deposit taken on this page, and you do not need to enter credit card numbers or payment details here.
You will receive a straightforward reply detailing availability for your dates, recommended room options across the towers, and the clearest next step to secure your reservation directly. If you have questions about crossing the border, review our guide to Windsor and the bridge or consult frequently asked questions before submitting your request.
- Send your dates, how many of you and the tower, room or suite you have in mind.
- The desk checks availability and the current rate with the resort or the booking partner.
- You get an email with the room and the rate, usually within one working day.
- You complete the booking with the resort or the partner; no card details are taken here.
The house earns its keep from confirmed stays: when an enquiry made here is booked, the resort or the booking partner pays a commission. Guests are never charged by this site.